For Buyers
How can I buy a product?
Browse the listings, choose a product you like, and click the "Arrange" button to send your order and then communicate directly with the seller and arrange the purchase.
What payment methods are accepted?
Payment methods are determined by the seller. Common methods may include cash on delivery or paying via paypal link, stripe link, crypto address, or bank transfer.
How do I know if a seller is trustworthy?
Check the seller’s profile, reviews, and ratings. Communicate with the seller directly and ask any necessary questions before making a purchase.
What happens if I don’t receive my product?
Since transactions are handled directly between buyers and sellers, you should contact the seller to resolve the issue. We recommend documenting all agreements and keeping records of communications.
Can I return a product?
Returns are handled based on the seller’s individual return policy. Please confirm the return terms with the seller before completing your purchase.
For Sellers
How can I become a seller on LocalProducts.shop?
Register an account, create your profile, and start listing your products. Make sure to include detailed descriptions, high-quality images, and clear pricing.
Does it cost anything to list products?
LocalProducts.shop currently offers free listings. Check our pricing page for details about listing fees and promotional options.
How do I communicate with buyers?
Buyers can contact you through the platform's messaging system. Ensure you respond promptly to inquiries to maintain a good reputation.
How are payments handled?
Payments are arranged directly between you and the buyer. LocalProducts.shop does not process payments or take a commission from your sales.
What happens if a buyer requests a refund or return?
You are responsible for managing refunds and returns according to the policy you establish. Ensure your policy is clearly stated in your product listings.
Delivery and Shipping
Who handles delivery?
Delivery is arranged directly between buyers and sellers. Sellers are responsible for providing delivery options, and buyers should confirm the delivery terms before completing a purchase.
Can buyers pick up products locally?
Yes, if the seller offers local pickup as an option, buyers can arrange to collect products directly from the seller.
What should I do if a product is damaged during delivery?
Buyers should contact the seller immediately to resolve the issue. Sellers are encouraged to package items securely and use reliable delivery methods.
Account and Profile
How do I create an account?
Click on the Account button on the top right of the homepage and fill in the required details to create an account.
Can I edit my profile or listings?
Yes, you can edit your profile information and product listings at any time by logging into your account and navigating to your dashboard.
How do I delete my account?
Contact our support team at support@localproducts.shop, and we’ll assist you with deleting your account.
Security and Privacy
Is my personal information safe on LocalProducts.shop?
Yes, we prioritize your privacy and security. Please review our Privacy Policy for detailed information on how we handle your data.
How can I avoid scams?
Communicate clearly with buyers or sellers.
Avoid paying upfront for products without proper documentation or agreements.
Report suspicious activity to us at support@localproducts.shop.
What should I do if I encounter a fraudulent seller or buyer?
Report the incident to us immediately at support@localproducts.shop. While we do not mediate disputes, we take action against accounts that violate our policies.
Technical Support
What should I do if I experience issues with the website?
Contact our support team at support@localproducts.shop with a description of the issue, and we’ll assist you as soon as possible.
Can I access LocalProducts.shop on my phone or tablet?
Yes, LocalProducts.shop is mobile-friendly and accessible on most devices.
What should I do if I forget my password?
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
Policies and Terms
What are the terms of using LocalProducts.shop?
Please refer to our Terms and Conditions page for detailed information.
What is your refund policy?
Refunds and returns are handled by the individual sellers. LocalProducts.shop does not process or guarantee refunds.
Does LocalProducts.shop moderate listings?
Yes, we reserve the right to remove listings that violate our Terms and Conditions or appear fraudulent.
What fees does LocalProducts.shop charge?
Currently, LocalProducts.shop does not charge any fees.